I am intending to write about the audience pleasures of the I.T. Crowd. The I.T. Crowd is a British sitcom by Channel 4. It's set in the London offices and the show revolves around 3 staff members of the I.T. department. According to Blumler and Katz the audience watch sitcoms for 4 main reasons: diversion, surveillance, personal relationships and to define our personal identity. Audiences watch sitcoms to fulfill their psychological needs when they watch sitcoms.
The I.T. Crowd provides diversion as they make audiences laugh and relax. This is because the I.T. Crowd offers its audience realistic scenarios: stereotype characters, familiar situations etc. The audience can relate to those scenarios as they are realistic. Also there are huge amounts of gags which make the audience laugh. For example,
![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjbmq-X0tsoMtBS8c-jk5dH3TmaKRWQyjHAKxZtA6brDGFaTX1HeKPETuSUFPWBmn3nAqVt4EtZJSB9phwhWvdV8EP24oT5gfp0zM6lSdbkF3xyzZyJAWxIpPe3ITp74dI7f4AYclYwwK8/s1600/bullies-the-it-crowd-11289536-990-1078.jpg)
Surveillance is the fact that audiences like to know what is going on in the world. The I.T. Crowd provides surveillance as the show shows us how a technology department works. This places the audience in a position of power as they will feel superior to the foolish behaviors of the characters. For example, in the episode "Yesterday's Jam", Moss speaks the truth at the wrong moments and the situation becomes very awkward. Watching all the characters get everything wrong makes the audience feel superior.
Personal relationships refers to our need to interact with other people. This is provided by forming virtual relationships with the characters in sitcoms. The audiences laugh at the characters in the I.T. Crowd however not in a rude way. The characters are designed to be liked by the audiences as they are so hopeless at their jobs and say funny things that make the audience laugh.